Terms & Conditions
General terms for website use, enquiries and program information.
Last Updated: June 2026
Agreement to Terms
By accessing and using the Chapter Zero website (chapterzero.in), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this website. These terms apply to all visitors, users, and parents who access or use this website.
Website Information
The information on this website — including program descriptions, curriculum overviews, schedules, and fee ranges — is provided for general informational purposes. Chapter Zero reserves the right to change, modify, or discontinue any aspect of its programs, schedules, or pricing without prior notice. Final and binding details will be communicated directly by the Chapter Zero team during consultation.
Trial Classes & Admissions
Trial classes and program admissions are subject to availability, age suitability, and confirmation by the Chapter Zero team. Booking a trial class via the website contact form is a request, not a confirmed booking until directly confirmed by our team via phone, WhatsApp, or email. Chapter Zero reserves the right to decline admissions where the program is not suitable for a child's age, developmental stage, or needs.
Acceptable Use
When using this website, you agree not to:
- Use the website for any unlawful purpose or in a way that violates any applicable local, national, or international law or regulation.
- Transmit any unsolicited or unauthorised advertising or promotional material (spam).
- Transmit any data that is harmful, offensive, defamatory, obscene, or abusive.
- Attempt to gain unauthorised access to our website, servers, or databases.
- Use automated tools (bots, scrapers) to collect data from this website without express written permission.
- Reproduce, duplicate, or resell any part of our website or its content without explicit permission.
- Submit false information through the contact or enquiry form.
Intellectual Property
All content on this website — including but not limited to text, program descriptions, blog articles, curriculum frameworks (such as the Chatterbox Framework), images, logos, graphic elements, and brand identity — is the intellectual property of Chapter Zero, unless otherwise stated. All rights are reserved.
You may not reproduce, republish, download, post, broadcast, transmit, or otherwise reuse any content from this website for commercial purposes without prior written permission from Chapter Zero. Brief quotations for journalistic, educational, or review purposes are permitted with appropriate attribution.
Fees & Refund Policy
Program fees are communicated directly to parents or guardians during a consultation or admission process. Fees, payment schedules, and refund eligibility are governed by the specific agreement made between Chapter Zero and the parent or guardian at the time of enrollment. In general, fees paid for a batch or term are non-refundable after the first two sessions of a program, except in extraordinary circumstances at the sole discretion of Chapter Zero management.
Limitation of Liability
To the fullest extent permitted by law, Chapter Zero and its team members shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of, or inability to use, this website or its content.
- Any errors or inaccuracies in website content.
- Any unauthorised access to our servers or user data.
- Any third-party content or conduct linked to or from this website.
Third-Party Links
This website may contain links to third-party websites or resources (such as social media platforms or external resources). These links are provided for convenience only. Chapter Zero has no control over the content of those sites and accepts no liability for any loss or damage that may arise from your use of them. We encourage you to read the terms and privacy policies of any external sites you visit.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Raipur, Chhattisgarh, India.
Contact
For questions related to these terms, contact us at: